Return policy for Luxury & brand product

Return Policy

Authentic luxury & brand products are a vintage/pre-owned luxury resale boutique. Due to the pre-owned nature of the items, it is imperative that the buyer inspects the photos of the items and fully reads the item description and condition notes before purchase.

Please enlarge all photos to see details.

Please ask questions or concern you might have before buying. We are here to help.

The buyer will have 72 hours from day and time of delivery confirmation to inspect that the item arrived in the same condition in which it was described.

Returns due to buyer's remorse will not be accepted.

Custom orders, repairs, and customizations are not returnable.

Returns for any other reason are at the sole discretion of shop416.com

Refunds will only be given in the form of store credit for the purchase amount minus the costs of shipping and insurance for both trips (this includes items with free shipping).

If a cash refund exception is made, the shipping and full insurance costs both ways. In addition, a 20% restocking fee will be deducted from the refund amount. If the item's security tag is removed or damaged, we will absolutely not accept a return.

Thank you!