Refund Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@bdcom.ca. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@bdcom.ca.

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact # 1-4167201605

email Address: info@bdcom.ca

Address: 15 Eddington place, Vaughan, Ontario, L6A 3P6, Canada

**For all other sale channels:

Sellers on Amazon.com, ebay and other sales channels offer returns for items within 15-30 days of receipt of shipment. Three way buyer can get replacement.

1. Buyer use as per channel's generated a Return Merchandise Authorization number and return the product at buyer's expense.

2. Buyer can provide detail pictures with the issue or detail info for missing parts of the products and dispute department will send the new product or missing part to the buyer after investigation.
If investigation goes to buyer's favor, new product or missing part will be send to buyer. If investigation found no fault of seller, dispute department will provide full explanation of the order. Buyer to arrange & send the product back to seller's warehouse after receiving, if he he or she like to get a refund.

3. If no fault of seller, buyer wants to return the product, example " No longer needed", seller's original invoice shipping cost will be deducted from the cost of the product/products and rest of the money will be refunded to buyer. Keep in mind Buyer should return the item/items at buyer's expense to our warehouse location using amazon created return label. Without return of product to seller's warehouse no refund will be issued.

If "item not as describe" buyer should confirm the claim by sending video and image that confirms the claim description clearly. Without conformation no refund will be allowed.

If "Item not received" Buyer should check local post office, as we track all item and keep local postal delivery conformation document and some cases images to confirm local delivery. Case by case basis we can disclose the document or images to buyer to conformation of delivery. 

Any claim will be thoroughly investigated by our warehouse quality team to eliminate false claim by buyer & VS. 

Address as shown bellow:
Company: CJ Trade Corp
Consignee: Luren
Contact: 9095862127
Address: Suite 313, 20 Haypress Road, Cranbury, NJ 08512 USA

Note: Seller not responsible for the local postal service delay due to COVID and lockdown. No refund will be allowed if live tracking found that product is at the country or the destination postal areas. Please remember it can take some time for your bank or credit card company to process and post the refund by amazon & by dispute department of CJ Trade Corp.
Note: Buyer has 5 Days, from the estimated order delivery date to return the product or products. Seller's job to communicate both ways to resolve the issue & satisfy Buyer. Remember each action depends on case by case basis. Remember communication is the key.

Return policy for Luxury & brand product

RETURN POLICY

Authentic luxury & brand products are a vintage/pre-owned luxury resale boutique. Due to the pre-owned nature of the items, it is imperative that the buyer inspects the photos of the items and fully reads the item description and condition notes before purchase.

Please enlarge all photos to see details.

Please ask questions or concern you might have before buying. We are here to help.

The buyer will have 72 hours from day and time of delivery confirmation to inspect that the item arrived in the same condition in which it was described.

Returns due to buyer's remorse will not be accepted.

Custom orders, repairs, and customizations are not returnable.

Returns for any other reason are at the sole discretion of shop416.com

Refunds will only be given in the form of store credit for the purchase amount minus the costs of shipping and insurance for both trips (this includes items with free shipping).

If a cash refund exception is made, the shipping and full insurance costs both ways. In addition, a 20% restocking fee will be deducted from the refund amount. If the item's security tag is removed or damaged, we will absolutely not accept a return.

Thank you! 

South Asian product return policy

Dear Valued Partner,

We want you to be completely satisfied with every item that you buy from us and are committed to

your satisfaction. If you are not happy with the purchase, we will gladly provide a refund under the following conditions:

  1. All returns must be pre-authorized by emailing us at info@bdcom.ca 

The email should include the below details:

  • Valid order number
  • Customer name (and/or the name the item was ordered under)
  • Image of the received product and actual invoice
  • Reason for returning the item

Below are the reasons for which returns would be entertained:

  • Received a product in damaged condition
  • Received a product which is different from the one you ordered example like size, color, design, or the product itself
  • If no fault of seller, buyer wants to return the product, example " No longer needed", seller's original invoice shipping cost will be deducted from the cost of the product/products and rest of the money will be refunded to buyer. Keep in mind Buyer should return the item/items at buyer's expense to our warehouse location using return label.
  • If "item not as describe" buyer should confirm the claim by sending videos and images that confirms the claim description clearly. Without conformation of the images or videos, no refund will be allowed.
  • If "Item not received" Buyer should check local post office, as we track all items and keep local postal delivery conformation document and some cases images to confirm local delivery.
Without return of product to seller's warehouse no refund will be issued.

Case by case basis we can disclose the document or images to buyer to conformation of our delivery.

Any claim will be thoroughly investigated by our warehouse quality team to eliminate false claim by buyer & VS.

  •  You are expected to raise return requests within 7 days of delivery of the product, post which return request will not be entertained.
  •  Upon approval of the return request, you will have to ship the product in proper packaging accompanied by an original receipt to an address provided by us.
  •  Return shipping is your responsibility, so we advise you ensure that your customer uses a service that has tracking capabilities for insurance reasons.
  •  We will process the refund within 7 days of receiving the product at our store.

In case you have any further queries around our return policy, please feel free to reach out to us at Info@bdcom.ca.This shipping Return policy only apply to all products that are directly come from South Asia only.